Real-Time Monitoring and NOC
Digital Parks Africa operates a round-the-clock, fully staffed NOC to ensure maximum uptime and reliability for your data centre operations. Our skilled technicians and engineers monitor and manage all aspects of our infrastructure, including carrier networks, power, cooling, and the data centre environment.
Proactive Performance and Issue Resolution
Using advanced monitoring tools, our team quickly identifies and resolves any infrastructure issues, providing real-time insights and detailed reporting. With proactive support and efficient incident management, we maintain optimal performance and reliability across our facilities.
What We Monitor
We deliver detailed and real-time insights into our data centres’ critical infrastructure, power systems, cooling mechanisms, and environmental elements through customer reports and customisable dashboard views. You will get complete transparency through reporting on all data centre elements:
Pod Temperature
Pod Humidity
Energy Consumption
Generator Run-Time
Battery Status
Access Control Records
Uptime
Power Usage Effectiveness
Diesel Levels
UPS Status
